Change of Journal Shipping Address:

For member subscriptions, send email to membership@asbmb.org and include your member number, old address and new address. Please allow 6 weeks for the change of address to take effect since mailing labels are pulled 2-3 weeks in advance. You may also fax your member change of address to 301-881-2080.

For institutional and non-member subscriptions, send email to ASBMB Subscriptions. Include the journal title, your subscription number, old address and new address. Please allow 6 weeks for the change of address to take effect since mailing labels are pulled 2-3 weeks in advance. You may also fax your institutional change of address to 205-995-1588.

 
Report a Missing or Damaged Issue:

Missing Issue Claims Policy:
U.S. and Canadian subscribers: You may claim no sooner than 5 weeks from the date of publication and no later than 10 weeks after the date of publication.

All other subscribers: You may claim no sooner than 10 weeks from the date of publication and no later than 5 months after the date of publication.

To Report a Missing or Damaged Issue: Send an email to subscriptions@asbmb.org. Include your subscriber number, the journal name and your mailing address along with the issue number, volume number and date of publication of the claimed issue. Please allow 8-10 weeks for receipt of the replacement issue.